Privacy Policy

 

Thank you for visiting our website, which is operated by us (the "Company"). We are committed to offering an exciting and secure online shopping experience, as well as high-quality personal service associated with the Company. This commitment also includes respecting and protecting your personal information.

This Privacy Policy describes the types of information we collect from you when you visit our website (each a "Website"). The Websites and all features and functionalities contained therein are collectively referred to as the "Services." This Privacy Policy also explains how the Company may use and share your personal information, as well as your ability to control certain uses.

By using the Services, you agree to the collection, use, and disclosure of your information in accordance with this Privacy Policy, including the transfer and storage of your personal information in the United States/Canada/Hong Kong, and agree to the terms and conditions incorporated herein by reference. If you do not agree, please do not access or use the Services.

Question: What information does the Company collect?

Answer: The Company may collect information from or about you in the following ways:

• From the Company’s interactions with you: We collect information from and about you, as well as your transactions and other interactions with us. This can include when you use the Services, make a purchase, sign up for our catalog, newsletter, or email lists, participate in sweepstakes, contests, or other promotions, complete a product review or survey, or otherwise contact us.
• Information you provide about others: If you send someone else a message through the Services, we may collect information such as that person’s name, phone number, email address, and/or shipping address.
• Automatically on the Website: We or our service providers may use cookies, web beacons/pixel tags, log files, JavaScript, and other technologies to collect certain non-personally identifiable information about visitors to our Website, users of our online Services, and interactions with our emails and online advertising, and to enable the Company to track analytics and certain statistical information.
• From third-party sources: We may acquire information from other sources to update or supplement the information you provide or the information collected automatically.
• Combination of information: We may combine information we receive from or about you, including information you provide and information collected automatically.
• Third-party analytics and advertising: We may also use third-party advertising, analytics, and tracking tools to better understand who is using the Website, how it is used, and how the effectiveness of the Services and related content can be improved.

Question: What tracking choices do I have?

Answer: Certain parts of the Website require cookies. By registering for and using the Services, you agree to the use of cookies. If you do not agree to the use of cookies, you cannot use the Services.

Question: How does the Company use the information collected?

Answer: The Company may use the information collected from you for the following purposes:

• To validate, confirm, verify, deliver, install, and track your order.
• To enhance your online shopping experience.
• To send catalogs, information, newsletters, promotional materials, and other offers from the Company or on behalf of the Company’s partners and affiliates.
• To provide customized content and targeted advertising.
• To improve our Websites, products/services, and customer service.

Question: With whom does the Company share my information?

Answer: The Company may share your personal information in the following instances:

• Company-affiliated entities: We may share collected information within the Company’s group.
• Co-marketing partners: Certain Services may be offered in conjunction with third parties that offer products and services.
• Other third parties: We may share your information with selected partners, affiliates, and other third parties with offers that may be of interest to you.

Question: How can I view, update, or have my information deleted?

Answer: If you have made a purchase, you can contact our customer service by email to access or update your information.

Question: What are my choices regarding communications from the Company?

Answer: If you make a purchase, you will automatically receive promotional emails and direct mail from the Company. You can unsubscribe from promotional emails at any time by clicking the unsubscribe link in any promotional email.

Question: What about security?

Answer: We have implemented certain physical, administrative, and technical measures to protect the information we collect. When you enter sensitive information such as credit card data, we encrypt the transmission of that information using Secure Socket Layer (SSL) technology.

Question: What about other websites?

Answer: Our Website may contain links to third-party websites that are not affiliated with the Company. These websites may send their own cookies and collect data.

Question: How does the Company notify about changes to this policy?

Answer: Changes to our Privacy Policy will be posted here so that you are always aware of what information we collect, how we use it, and whether we disclose it.

Question: Who can I contact if I have additional questions or concerns about this policy?

Answer: If you have questions or concerns about our privacy practices, you can contact customer service at support@vaperua.com.